Intelligent scanner

In cooperation with:

Christelijke Mutualiteit Vlaanderen. CM is the biggest health insurance fund of Belgium with the biggest IT department.

It plays a triple role:

1. CM reimburses a part of your health care costs
2. CM provides you with a replacement income when an illness or accident makes it impossible for you to work;
3. CM offers a broad range of additional services and advantages

Intelligent scanner with an AI add-on

By adding AI to the scanner it now becomes intelligent and self learning. It recognizes what is written down and makes suggestions of it on the screen of the employee before it automatically puts it in the system.

Challenge

The current scanner solution processes 5 million handwritten documents per month. Yet the current scanner does not achieve the requirements as it not always recognizes the handwritings correctly. Consequently, employees still invest a huge amount of their time in deciphering and typing the text of the paper documents into their application.

Solution

The result is an automated process by adding AI to the scanner, which deciphers the handwriting on the documents and pre-fills it in the application. Thanks to this faster process refund of medical costs goes faster.